server address for ftp ipcam settings google

#Server address for ftp ipcam settings google password

#Server address for ftp ipcam settings google password

Is this typical of Hikvision 'support'?įurther to my attempts above, I should add that the NAS logs show nothing at all when I get these 'User Name or Password is wrong' errors - it's as though the camera is not even attempting to connect to the ftp server.Īs a further test, I set up my router as an ftp server with a folder on a usb stick - Filezilla happily connects to this using the camera user credentials. Well I submitted my support request to Hikvision on the 19th December. I intend to try contacting Hikvision and Synology support but also hoping somebody here may have hit this issue and solved it. I can assure you that they are not wrong! Needless to say no snapshots from this camera are uploaded to the NAS. No matter what I try, and I have tried many times believe me, when I set FTP up on this camera and press the 'Test' button all I get is the message 'Username or Password is Wrong'. The 4th Camera is a Hikvision DS-2CD2386G2-IU, firmware version V5.5.801 build 211105 This is working fine for 3 of the cameras. Exactly as with the QNAP, I have set each IP camera up as an FTP User with read/write access to a dedicated, individual, shared folder. Unfortunately, the QNAP motherboard failed last week and I have replaced the box with a Synology NAS. I have 4 IP Cameras - 2 x Hikvision, 1 x HiLook and 1 x Trendnetįor several years I have set FTP on these cameras to upload snapshots when motion is detected to my NAS. I realise this is a pretty old thread but I am hoping somebody can help with my problem. You need to open the same ports in any firewalls on the server-side. Filezilla server's options should let you specify which ports you want to use for these data connections. But actual file transfers are done on separate connections that connect to different ports on the FTP server. Port 21 is only used for the 'control' connection, which is what allows the camera to connect and create folders. Unfortunately, FTP is a strange protocol that requires more than one open port. So, I suspect your FTP server's firewall has not opened all the necessary ports. I guarantee Hikvision cameras support passive mode. With passive mode, the client initiates all connections so only the server needs to have open ports. With active mode, the FTP server must initiate connections to the client, which requires special setup in clientside firewalls, and as such active mode is almost never used by anyone. First, I recommend you set the FTP server back to passive mode. Most likely the camera fed you the wrong error message.